A comprehensive guide to design and implementaion. A complete reference to successful service design for the telecommunications industry. Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and comlpex services touching all aspects of business. Service design and implementation skills are the key to remaining ahead of the competition. Successful Service Design for Telecommunications provides a detailed guide inte service design and implementaion. The author provides a consistent approach to designing scaleble and operable processes that can be used when designing a variety of technologically based services; offering concepts, principles and numerous examples that the readers can easily adapt to their technological environment. This book will be of interest to managers, service designers, project managers, IT professionals, operation managers and senior executives who work in the telecommunications sector. Advanced students in telecommunications, IT and related courses will also find this text insightful.
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В продаже с 08.11.2016
