Don't sue. Write. In a world where it's every consumer for himself, this guide to successful self-advocacy shows how to make a letter your own court of law. And how to avoid the time, expense, and hassle of litigation.
• It is all about the money. Drawing on over thirty years of success representing clients who share the same problems and frustrations as the rest of us, James Kramon knows exactly how to push the right buttons. He shows readers:
1) How to determine exactly what you want. 2) How to determine what your opponent might want. And 3) How to present your case in the best possible light. He explains which technical terms to use, when to bring in an expert-even when to send the letter via regular mail or certified.
• Over 80 sample letters to follow, each proven to be effective. Change the pertinent details and use the letters as are, or follow them as loose templates.
"An insider's guide to effective complaining." -- Washington Post
"Unbridled chutzpah" -- Baltimore Sun --This text refers to an out of print or unavailable edition of this title.
Book Description
Don't sue. Write. Whether the problem is with an airline, credit card company, auto insurance, HMO, IRS-whether large or small-you really don't need to hire expensive and time-consuming legal counsel. You just need to send exactly the right letter.
Abounding with "practical legal advice on how to face off against Goliath corporations that have cheated or mistreated you" (Washington Post), You Don't Need a Lawyer is the guide to successful self-advocacy, and now it's being republished in a smaller, compact size at the lower price of $14.95. Growing out of Jim Kramon's 35 years of experience as an attorney, You Don't Need a Lawyer tells you exactly what buttons to push and how to push them. His system shows how to shelve emotions, determine exactly what it is you want, determine what your opponent might want (nearly always to save money and avoid a hassle), and then present your case in the best possible light.
A complaint letter is not an angry letter, or an insulting letter, or a sarcastic letter-it's clear, concise, simple, fair, professional, and it shows that the writer knows his or her rights. Kramon explains which buzzwords to use-wrongful denial, standard of care, recklessly negligent, bad faith, lemon, hazardous-and how, when one letter doesn't do it, to establish a paper trail and escalate demands. Over 84 carefully written letters follow for almost any problem, from "Letter to Television Manufacturer Regarding Warranty Claim" to "Second Letter to HMO Requesting Tests Prior to Use of Medication" to letters to a grocery store where a client fell, to the IRS regarding an erroneous tax form, to a landlord about negligent repairs. Rounding out the book is a brief, state-by-state guide to small-claims court and useful state and federal agencies. --This text refers to an out of print or unavailable edition of this title.
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В продаже с 18.07.2021
